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It is now easier to make customer communication more effective by using small business phone systems integrated with VoIP technology. Nowadays, small business phone systems are making a significant contribution towards improving communication. These systems help to enhance your company image and impress your clients.
Feature-rich VoIP Phone Systems
VoIP phone systems offer great functionality, flexibility, as well as sophisticated features that substantially maximize productivity. The features incorporated in these systems include auto attendant, find me follow me call forwarding, voicemail, automatic call distribution, voice to email, call waiting, fax to email, customizable-menus, music on hold, and more.
The auto attendant receives incoming calls with welcome messages and provides the callers with a list of options such as dial-by- name, dial-by-extension, zero out to live operator and more. Calls are connected to the right extensions according to the option selected by the caller. It proficiently handles numerous calls arriving simultaneously and performs call routing without sending connection busy indications.
Never Miss Important Business Calls
Using the find me follow me call forwarding option, calls to your official numbers can be forwarded to your other phone numbers including cell numbers. Therefore your business can be administered from remote locations. This flexibility largely increases the efficiency of your workforce and augments business productivity. Unattended calls are immediately directed to the voicemail system, so the callers can place voice messages.
The features of these telephone systems designed with VoIP technology can be utilized without buying and installing expensive PBX hardware in your office. All the equipments are maintained at the site of the service provider and phone functions are delivered through a hosted server using broadband Internet or telephone networks at reasonable monthly charges.
Small Business PBX Phone Systems with VoIP PBX Technology - AccessDirect is a leading service provider of small business Hosted PBX systems.
Article Source: http://EzineArticles.com/?expert=John_K_Kinskey
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